- The owner calls hospital’s vet and provides brief information about the animal illness and request veterinary visit.
- Based on the information provided by the owner, the vet initially determine possible cause and severity of the illness prior to inform the owner about initial plan for diagnosis and treatment.
- The vet arranges appointment for farm visit.
- The vet prepares medical supplies and essential equipment for examination and treatment which may be
- The vet performs diagnostic and treatment for the animal, which may be happened at the hospital for at the farm.
- The vet summarizes treatment and informs owner of the animal about further diagnosis and treatment plans.
- If the treatment need to be continued or further diagnosis is needed, the vet will collect sample for further laboratory examination.
- After the vet have received the lab result, further appropriate treatment plan is implemented.
- The vet informs service expense to the animal owner.
- The vet collects the service expense and submit to hospital administrative staff for further financial log.
- If the animal owner is not convenient to pay the service expense in the same day, an invoice will be issued to the owner for later financial reference. A copy of these invoice will be sent to hospital administrative staff for further financial log. * If the animal required hospital admission, tests for blood parasite and Equine infectious anemia virus are mandatory before an entrance of the hospital ward.